Laser Quality Total QMS
Total QMS or Total Quality Management System is always at the forefront of the work ethic in the TRS Laser Quality Manual. We consider the term “Quality” with a high level of importance largely due to the potential it has on creating WIN-WIN situations. For the last 22 years, we have always been aware of improving customer satisfaction through continuous improvement of the way we work. No matter where you are and who you are, our primary policy is to talk to the hearts of our customer base and learn exactly what they need from us. This is the small secret of success behind ourselves.
Thus, our main objective at TRS is to offer services that are capable of winning the customers’ hearts while ensuring that the final outcomes are up to the industry specified standards, AS 9100 Rev C & BS EN ISO 9001: 2008 Cert. No. 25388. Our cause for delivering a Laser Quality set of outputs has been helped immensely by the skilled and knowledgeable workforce, working for TRS Engineering.
TRS from the moment you contact us, you are given a personal contact name, so that you will always know who to contact if any queries arrive. This gives you the comfort that you will be continually updated with all information, eliminating the crossed wires that can happen when you have to deal with more than one person.
The project is always monitored and moved around the factory with the relevant information constantly informing your liaison personnel with information. The workforce is constantly being updated with improved working practices, keeping them totally update with everything going on in the factory. Each member of the work force is always on continual improvement program, this ensures that everyone is always working at their best.